Business Watchdog is a non-governmental
privately funded independent public service consumer advocacy association. Our
statements are opinion. In addition to other authorities, we
provide information that is of public interest under the doctrines of Free
Speech, Fair Report Privilege, Opinion and Fair Comment Privileges, and
This website is copyright-free.
Information contained herein may be copied and disseminated without
TROUBLE AHEAD FOR ITEX CORPORATION Update: We received many responses from ITEX Brokers and ITEX members to our Newsletter and emails. They provided us with helpful information.
Recent responses included Itex Brokers being "disgusted" with the New York Broker [John Castoro], reports of price gouging on the products offered through ITEX, other trading accounts being improperly frozen, and that similar unethical practices are occurring in Canada.
One Broker stated there were "a few" good ITEX Brokers around (we think there are more than "a few" good ITEX Brokers). Three Brokers were offended because they claim not to participate in the unethical business practices that we cited in our below report. Four Brokers asked to be removed from our mailing list. One Broker harshly criticized us and questioned our motivation.
Gerry Layo is a self-proclaimed internationally famous motivational speaker. His ethics should be discouraged. He apparently believes that thefts from clients' financial accounts are acceptable business practices. An Itex member reported John Castoro, an Itex broker, for stealing $56,650 from his trading account. In support of the theft, referring to the Itex member, Mr. Layo advised Mr. Castoro to "Be careful .... cockroaches don't die easy."
Please note: WE ARE NOT CLAIMING ALL ITEX BROKERS ARE PARTICIPATING IN UNETHICAL BUSINESS PRACTICES.
Our report is centered on the unethical practices of John Castoro, former Vice President of ITEX and current Broker for New York and New Jersey. ITEX appears to be unable or unwilling to control Mr. Castoro's unethical practices.
In the course of our investigation, we discovered there are gaps in ITEX's procedures that were exploited by Mr. Castoro and resulted in an apparent theft of $56,650 from a member's trading account. When the member "blew the whistle" on Mr. Castoro's theft, Mr. Castoro maliciously froze the member's trading account and put him out of business.
This matter was twice reported to Steven White, current CEO of ITEX. Mr. White's apparent unwillingness to take appropriate action demonstrates poor leadership ability and has left ITEX Brokers and members vulnerable to similar abuse.
INVESTIGATION No. 1724 mod. 4.03.12 (Please advise us of any inaccuracies. This report may be modified or withdrawn at our discretion as rebuttal or additional information is provided)
ITEX Corporation, 3326 160th Avenue SE, Bellevue, WA 98008
ITEX Corporation ("ITEX"), an approximately 22,000 member barter exchange company, has unethical business practices. The United States Securities and Exchange Commission ("SEC") has prosecuted ITEX multiple times for defrauding stockholders (SEC LR-16305 and LR-6437), accounting fraud (SEC File No. 3-10714), and its former CEO was arrested by federal authorities (search "ITEX Corporation" at http://search.sec.gov/secgov/index.jsp#queryResultsTop).
Charges against ITEXand John Castoro, former Vice President of ITEX and current ITEX Broker for New York/New Jersey, are also pending in the New York State Supreme Court (New York County, Index No. 601777/07). It is alleged, inter alia, that $56,650 of funds under ITEX's control were embezzled (aka converted) by Mr. Castoro from the trading account of an ITEX Member ("Member") (name withheld upon request).
The Member twice notified Steven White, CEO of ITEX, of the apparent theft by Mr. Castoro and also that Mr. Castoro, without authority, froze the Member's trading account to maliciously put the Member out of business. Mr. White has turned a "blind eye" to Mr. Castoro's theft and maliciousness and has demonstrated poor leadership ability.
In an ill-conceived attempt to conceal Mr. Castoro's theft, Robert Benson, current Vice President of ITEX, appears to have submitted a fraudulent accounting statement and an invalid contract to the Supreme Court. It is not known if Mr. White directed Mr. Benson to submit these documents.
Cameron A. Myler, Itex's attorney, knew, or should have known, that Mr. Benson's documents were likely fraudulent and invalid. In addition, despite USPS proof, Ms. Myler claimed that she did not receive mailings sent to her. In other questionable conduct, Ms. Myler "sewer served" the Member and prevented an appellate court review of the documents submitted by Mr. Benson.
Supreme Court Judge Debra A. James ordered this matter to be resolved at an arbitration conducted by the American Arbitration Association. During the course of the arbitration, Mr. White improperly sent Lawrence R. Mills, the Arbitrator, $1,650 to influence the decision of the arbitration.
In a written statement, Mr. Mills returned the $1,650 to ITEX and cited Mr. White's improper conduct. Subsequently, Mr. Castoro refused to participate in the court-ordered arbitration.
Judge James recently decided to restore this matter to the Supreme Court calendar. As a result, ITEX, Mr. Castoro, and Izzy Garcia (Mr. Castoro's assistant) must answer charges that they acted in concert to embezzle funds from the member's trading account.
ITEX may be violating the Racketeer Influenced and Corrupt Organizations Act
Under the Racketeer Influenced and Corrupt Organizations Act ("RICO"), a person who is a member of an enterprise (such as ITEX) that has committed two specific crimes within a 10-year period can be charged with racketeering. Those found guilty of racketeering can be fined up to $25,000 and sentenced to 20 years in prison per racketeering count. In addition, the racketeer must forfeit all ill-gotten gains and interest in any business gained through a pattern of "racketeering activity." RICO also permits private individuals harmed by the actions of such an enterprise to file a civil suit; if successful, the individual can collect treble damages.
In addition to the SEC prosecutions against ITEX for defrauding stockholders, accounting fraud, and the pending embezzlement charges, Mr. Castoro, encouraged by gaps in ITEX's procedures, seems to have established "a pattern of 'racketeering activity.'"
We do not believe that all Brokers and franchisees are participating in the same unethical practices as Mr. Castoro. It is NOT our intention to blemish the reputation of Brokers and franchisees that have ethical business practices and are a valuable part of the business community.
The Tax Equity and Fiscal Responsibility Act of 1982
The Tax Equity and Fiscal Responsibility Act of 1982 ("TEFRA"):
"Recognizes barter exchanges on par with banks, credit card companies, and securities brokers as ‘third-party record-keepers’ of the financial reports of taxpayers. All sales are reported to the Internal Revenue Service, and a 1099-B is issued to each account annually to reflect all trade sales made within that year.”
In short, ITEX, ITEX Brokers ("Brokers"), and ITEX franchisees ("franchisees") are held to the same standard as banks and have a fiduciary duty to protect the interests of ITEX members. Financial transactions must be carefully recorded and processed "on par with banks."
A review of ITEX's procedures reveal gaps that permit thefts from members' trading accounts. It appears that ITEX has not provided adequate training to Brokers regarding their fiduciary duties, avoiding conflicts of interest, and the proper processing of financial transactions.
Conflicts of interest and thefts from members' trading accounts are a concern
ITEX's lax procedures encourage thefts and conflicts of interest. Mr. Castoro, who has a fiduciary duty and a professional responsibility to protect the interests of ITEX members, competes with members for goods and services. This is a glaring conflict of interest. Moreover, Brokers can give themselves a "priority" and prevent members from competing for goods and services.
Other gaps in procedures allow for the sale of non-existent goods and services. Also, when members purchase scrip (vouchers for merchandise) or restaurant gift certificates from sellers, funds have been improperly transferred into the Broker's account - not the seller's trading account. Comingling of Brokers' and members' funds is a breach of fiduciary responsibility and is highly unethical.
When scrip or certificates transacted between ITEX members are not used (as in the above $56,650), Brokers such as Mr. Castoro, without authority, illegally claim ownership of the members' funds. This is a theft. In our opinion, this violates the RICO Act.
States may prosecute ITEX for tax evasion
States require corporations to obtain permission before conducting business in their state. Failure of businesses to obtain permission results in a denial to conduct business, tax penalties, and criminal or civil prosecution.
ITEX received permission from New York State to conduct business as a domestic (New York State) corporation. On December 29, 1999, New York State revoked permission as a result of ITEX's failures to file tax reports and pay the applicable taxes.
ITEX also received permission from New York State to conduct business as a foreign (non-New York State) corporation. On December 26, 2002, New York State, again, revoked permission as a result of ITEX's failures to file tax reports and pay the applicable taxes.
To date, ITEX has neither filed the required tax reports nor paid any applicable taxes, late fees, or penalties.
In defiance of New York State law, ITEX has continued to conduct business in New York State and sends out daily emails that offer goods and services. ITEX also publishes a member directory to promote sales and purchases with, and between, its New York State members. ITEX may also be illegally conducting business in other states.
You can help fight corporate crime
Each state has a corporate records department. Its information is available to the public and is usually obtainable online. A search of your state's records for "ITEX Corporation" would be informative and helpful.
If your search reveals that ITEX does not have permission to conduct business in your state, we ask that you contact us or report ITEX to your state's Attorney General (or equivalent law enforcement agency) and your state's tax department. Reports may be made anonymously.
New York State may prosecute John Castoro for tax evasion
Mr. Castoro is President and CEO of NYTO Trade Incorporation ("NYTO") and is the ITEX Broker for New York/New Jersey. According to the New York State Department of State, neither Mr. Castoro nor NYTO have permission to conduct business in New York State. It appears that Mr. Castoro is illegally conducting business and has not filed the required tax reports or paid the applicable taxes for the past seven (7) years.
Dr. Whistance-Smith (firstname.lastname@example.org) complains, "I'm currently involved in pursuing ITEX on a fraudulent land deal worth $600K. This is being pursued with the Toronto Fraud Squad and the RCMP Fraud Squad."
David complains, "I know that I am not the only person who was ripped off by their [ITEX - Utah] unscrupulous business practices. It's nice to see that Itex corporate finally did something about it. Now if I could just get my $10,000 back" (http://rippedoffbyitex.blogspot.com/).
Elizabeth Badurina "warns any small business owners not to do business with these [ITEX] people. At best, they're a disorganized bunch with very little customer support, at worst, they're scam artists" (http://www.epinions.com/content_1967300740).
We ask ITEX to immediately prohibit illegal and unethical business practices
There are thousands of well-respected businesses participating in the barter exchange industry. They are a valuable part of the business community. Unfortunately, the illegal and unethical business practices of a few "bad apples" can tarnish the image of the entire barter exchange industry.
ITEX has shown it is not a good business neighbor, are unwilling to protect ITEX members, and is harmful to the barter exchange community. We ask ITEX to immediately prohibit illegal and unethical business practices.
We hope ITEX will survive its current situation and rejoin the barter exchange industry as a trustworthy business neighbor.